This work is licensed under a Creative Commons Attribution-ShareAlike 4.0 International License.
Authors retain the copyright without restrictions for their published content in this journal. HSSR is a SHERPA ROMEO Green Journal.
LIBRARY RESOURCES AND FUNCTIONAL EFFECTIVENESS OF AN ACADEMIC LIBRARY: MEETING THE CHALLENGES OF THE DIGITAL AGE
Corresponding Author(s) : Demetria A. Corpuz
Humanities & Social Sciences Reviews,
Vol. 8 No. 4 (2020): July
Purpose of the study: The study evaluated the strengths and weaknesses of a library system in a state-owned university to ensure that the information needs and services of clients are adequate. It looked into the available resources and required facilities to assess changes and improvement. Likewise, the functional effectiveness of the academic library was also determined.
Methodology: The study used a descriptive survey method to describe available library resources and the extent of the functional effectiveness of academic library services of the Nueva Vizcaya State University (NVSU) Philippines. The 175 respondents came from the most frequent library users. This study utilized the purposive sampling technique. Descriptive statistics were used to determine the adequacy and functional effectiveness of the library.
Result: The result revealed that the library services surpassed the minimum requirements on holdings and Filipiniana collection, but did not meet the required library collection published within the last five years. Periodicals needed to increase subscriptions and ICT required improvement. Librarians are qualified to manage the library. The respondents perceived the functional effectiveness of library services to be useful and very effective.
Novelty/Originality of this study: This research study gives an empirical data as bases on the provision of Sustainable Development Plan to cater to the nature of users in the digital age with the consideration to balance the physical and virtual resources.
Practical implications: This paper will be most helpful to academic libraries to continually revisit the resources and services to be responsive to the vision and vision of the university, demand for curriculum change, and research endeavour.
Abdallah, F. & Bilal, D. (2015). Exploring the Effectiveness of Library Services and Resources in Academic Libraries in Lebanon from Users' Perspective. IFLA WLIC. http//creative commons.org/licenses/by/3.0/
Agosto,D.E., Paone, K.L., & Ipock, G.S. (2007). The Female Friendly Public Library: Gender differences in adolescents' uses and perceptions of US public library. Library Trends, Vol 56, No. 2, 387-401. https://doi.org/10.1353/lib.2008.0000 DOI: https://doi.org/10.1353/lib.2008.0000
Al Hjjii, K.Z. & Coz, A.M. (2012). Performance measurement methods at academic libraries in Oman. Performance Measurement and Metrics, 13(3), 183-196. https://doi.org/10.1108/14678041211284722 DOI: https://doi.org/10.1108/14678041211284722
Aina, L.O. (2004). Coping with the Challenges of Library and Information Services Delivery: The Need for Institutionalized Professional Development. Being a Paper Delivered at 2004 NLA National Conference and AGM held in Akure on June 20–25, p.4. Library and Information Science text for Africa, Nigeria: Third Information Service Ltd.
Akintola, B.A., & I.B. Olayiwola (2004). Academic libraries: The Internet and Its Potential Impact on Teaching and learning in Nigerian tertiary institutions. Journal of Library and Information Science 1 (1&2): 34-46.
Bamidele IA, SU Omeluzor, E. Madukoma, PN George, and S.Ogbuiyi (2012). Comparative Study of Faculty Members' Expectations of Academic Library Services in Three Universities in Ogun State, Nigeria. Canadian Social Science Vol. 8, No. 4, 2012, pp. 202-210 DOI:10.3968/j.css.1923669720120804.1855.
Bassey, B.A. (2006). User-satisfaction with services in three academic libraries in Cross River State: a comparative study. Gateway Library Journal. 21-29.
Besiki, S. & Gibradze, L. ( 2017). Examining Undergraduate Students' Priorities for Academic Library Services and Social Media Communication. The Journal of Academic Librarianship. http://dx.doi/10.1016/j.acalib. 2017.02.013.
Brophy, P. (2006). Quality Management for Information and Library Managers. USA:aSLIB GOWER.
Conti, E.L. (2010). Standards for Philippine School Libraries. Available online. http//paarl.wikispace.com/
Dahan, Suziyana M., M. Y. Taib, N. M. Zainudin, F. Ismail. (2016). Surveying Users' Perception of Academic Library Services Quality: A Case study in Universiti Malaysia Pahang (UMP) Library. Journal of Academic Librarianship, vol.42(1) January 2016 pp38-43. https://doi.org/10.1016/j.acalib.2015.10.006
Doherty, T. (2014). Why do Still Need Public Libraries in the Digital Age? British Council.org (retrieved on March 26, 2016, https://www.britishcouncil.org/voices-magazine/why-still-need-public-libraries-digital-age.
Echezona, R.I., & Edoka, B.E. (2009). Information Services Provision by Special Collection Units in Federal and State Nigerian University Libraries. An International Journal of Information and Communication Technology, 6(1).
Fassoulis, M. & Fassoulis, K. (2017). Knowledge Management Perceptions in Academic Libraries. The Journal of Academic Librarianship. Volume 43(2). Pages 135-142. https://doi.org/10.1016/ j.acalib.2016.11.006.
Freeman, G.T. (2005).The library as place: changes in learning patterns, collection, technology, and use. Library as place: rethinking roles space. Council on Library and Information Resources, Washington .DC., 1-9.
Francisco, J. P. (2008). Users' Evaluation of the Library of the F.L. Vargas College Tuguegarao City Based on the PACU-COA Standards: Towards A Proposed Lib. Development Plan. Unpublished Master's Thesis. Saint Mary's University, Philippines. Available online at http://lisresearchphil.blogspot.com/2008/11/ users evaluation-of-library-of-f.html
Gako, L. D. & Laspinas, M.L. (2015). The functionality of an Academic Library Using Standard for Philippine Academic Libraries Model. Cebu Technological University; Cebu Normal University, Cebu City, Philippines. Asia Pacific Journal of Education, Arts, and Sciences, Vol. 2 No. 2, April 2015 pp68-75.
Gibson, A., Chancellor, R., Cooke, N., Dahlen, S., Lee, S.A. & Shorish, Y. (2017). Libraries on the Frontlines: Neutrality and Social Justice, Equality, Diversity and Inclusion. An International Journal, Vol 36 No. 8. 751-766. https://doi.org/10.1108/EDI-11-2016-0100 DOI: https://doi.org/10.1108/EDI-11-2016-0100
Gulati, A. (2010). Diversity in Librarianship: the United States Perspective, IFLA Journal, vol. 36 no. 4, 288-293. https://doi.org/10.1177/0340035210388244 DOI: https://doi.org/10.1177/0340035210388244
Haruna, I. & Oyelekan, G.O. (2010). Provision and Utilization of Information Resources and Services in the Nigerian Defense Academy (NDA) Library, Kaduna. Information Technologist, 7(1). https://doi.org/10.4314/ict.v7i1.60426 DOI: https://doi.org/10.4314/ict.v7i1.60426
Jaeger, P.T. & Franklin, R.E. (2017). The Virtuous Circle: Increasing Diversity LIS faculties to create more inclusive library services outreach. Education Libraries. Vol 30, n. 1, 20-26. https://doi.org/10.26443/el.v30i1.233 DOI: https://doi.org/10.26443/el.v30i1.233
Jantz, R.C. (2012). Innovation in Academic Libraries: An analysis of of University Librarians' Perspective. Library and Information Science Research, vol 34 N0. 1, 3-12. https://doi.org/10.1016/j.lisr.2011.07.008 DOI: https://doi.org/10.1016/j.lisr.2011.07.008
Kanduik, m. (2014). Promoting Racial and Ethnic diversity among Canadian Academic librarians. College and and Research Libraries, vol. 75. No. 4, 292-556. https://doi.org/10.5860/crl.75.4.492 DOI: https://doi.org/10.5860/crl.75.4.492
Kim, J.A. (2017). User Perception and Use of the Academic Library: A correlation Analysis. The Journal of Academic Librarianship. https://doi.org/10.1016/j.acalib.2017.03.002
King, F., Buss, W.C., Cohen, N., Stanley, D. & White, E. (2008). The University of Georgia students learning centre. In P. Hermon& RR Powel (eds). Convergence and collaboration of campus information services (pp 125-139) Westport, CT: Libraries unlimited.
Sun, J. & Yuan, B. (2012). Development and Characteristics of Digital Library as a Library Branch. IERI Procedia. 2(2012) 12-17. https://doi.org/10.1016/j.ieri.2012.06.044 DOI: https://doi.org/10.1016/j.ieri.2012.06.044
Hapha, Y, & Somprach, K. (2019) A Study of Digital Leadership and Creative Leadership that affect Innovation in Thai Higher Education. Journal of Critical Reviews, 6 (4), 37-41.
Hernon, P., & Altman, E. (2010). Assessing service quality: satisfying the expectations of library customers. 2nd ed. Chicago: American Library Association.
Hernon, P. & McClure, C. (1990). Evaluating and Library Decision Making. Norwood, New Jersey: Ables Publishing.
Kadiri J.A. (2000) Academic Status for Librarians in Ghanaian Universities: Challenges to Stakeholders. Gateway Library Journal (2&3):97-103.
Kim, J.A. (2017). User Perception and use of the Academic Library: A Correlation Analysis. The Journal of Academic Librarianship. https://doi.org/10.1016/j.acalib.2017.03.002 DOI: https://doi.org/10.1016/j.acalib.2017.03.002
Kiran, K. (2010). Service quality and customer satisfaction in academic libraries: a perspective from a Malaysian University. Library Review, 59(4), 2261-273. https://doi.org/10.1108/00242531011038578 DOI: https://doi.org/10.1108/00242531011038578
Lawson, K. (2004). Libraries in the USA as traditional and virtual "third place". New Library World, 105(1198)/11990 125-130. https://doi.org/10.1108/03074800410526758 DOI: https://doi.org/10.1108/03074800410526758
Manafu, S. (2016). The Design and Implementation of Knowledge Management Systems in Academic Libraries to enable Knowledge Management Processes: a case study of Makerere University Library. URI: http://hdl.handle.net/2263/62110
Murray, Adam, Ashley Ireland, and Jana Hackathorn. (2016). The Value of Academic Libraries: Library Services as Predictor of Student Retention. College and Research Libraries (C&RL) September 2016 pp.631-642. https://doi.org/10.5860/crl.77.5.631 DOI: https://doi.org/10.5860/crl.77.5.631
Nikonova, N. P. (2020). Modern Requirements for Quality of Higher Technical Education in Russia. Journal of Critical Review, vol 7(1).
Mustafa, F. & Noorhidawati, A. (2015). Adoption and Implementation of evidence-based library acquisition of electronic resources. Malaysian Journal of Library Science, vol 25(1), 1-29.
Matthews, J.R. (2014). Library Assessment in Higher Education. (2nd ed) Santa Barbara, CA: Libraries Unlimited.
Oakleaf, M. (2010). Value of Academic Libraries: A Comprehensive Research Review and Report. Chicago:, Il: American Library Association.
Oakleaf, M, and KyrillidouM. (2016). Revisiting the Academic Library Value Research Agenda: an opportunity. The Journal of Academic Librarianship vol 42 pp757-764. https://doi.org/10.1016/j.acalib.2016.10.005 DOI: https://doi.org/10.1016/j.acalib.2016.10.005
Obille, K. L. (2007). An Evaluation of Standards for Academic Libraries in the Philippines. Journal of Philippine Librarianship, 27 (1&2): pp. 109-150. Available online at http://journals.up.
PAARL: Philippine Association of Academic and Research Libraries Standards (PAARL) for Academic Libraries for 2010. Available online at http//www.dlsu.edu.ph/paarl/activities/projects.asp
Reddy, J. K. (2017). Knowledge Management in 21st Century Academic Libraries. International Journal of Library and Information Studies Vol.7(2) Apr-Jun, 2017 ISSN: 2231-4911 pp115-120.
Roberts, S.T. & Nobel, S.U. (2016). Empowered to name, inspired to act: Social Responsibility and Diversity as calls to action in the LIS context. Library Trends. Vol. 59 no. 1, 109-127. https://doi.org/10.1353/lib.2016.0008 DOI: https://doi.org/10.1353/lib.2016.0008
Soria, K.M., Fransen, J., & Nackerud, N. (2017). Academic Benefits of Library Use for First-Year College Students. College & Research Libraries, Vol 78, No 1. https://doi.org/10.5860/crl.78.1.8 DOI: https://doi.org/10.5860/crl.78.1.8
Taylor, R.S. (1986). Value Added Processes in Information System. Norwood, New Jersey: Ablex Publishing.
The Accrediting Agency of Chartered Colleges and Universities of the Philippines (AACCUP) Manual of Accreditation 2015.
Umunnakwe, G. C. & C O Onyebinama. (2007). Academic library services in Imo State: the challenges so far. The Information Technologist Vol. 4 (2) 2007: pp. 163-174. https://doi.org/10.4314/ict.v4i2.31995
Young, BW, and Kelly, L. (2018). How well do we know our students? A comparison of students' priorities for Services and librarians' Perceptions of Those Priorities. The Journal of Academic Librarianship. Volume 44(2), March 2018, Pages 173-178. https://doi.org/10.1016/j.acalib.2018.02.010 DOI: https://doi.org/10.1016/j.acalib.2018.02.010