This work is licensed under a Creative Commons Attribution-ShareAlike 4.0 International License.
Authors retain the copyright without restrictions for their published content in this journal. HSSR is a SHERPA ROMEO Green Journal.
EFFECT OF PERCEIVED ORGANIZATIONAL SUPPORT AND SELF-EFFICACY TO CHANGE READINESS FOR CHANGE IN HOSPITAL OF MUHAMMADIYAH MALANG UNIVERSITY, INDONESIA
Corresponding Author(s) : Dicky Wisnu Usdek Riyanto
Humanities & Social Sciences Reviews,
Vol. 8 No. 5 (2020): September
readiness to change in the Hospital of Muhammadiyah Malang University.
Methodology: This research sample of 129 respondents, taken based on Purposive Sampling of Muhamadiyah University Hospital’s employee population. This path analysis technique will be used in testing the amount of contribution shown by the path coefficient on each path diagram of the causal relationship between variables X1, X2, and X3 on Y.
Main Findings: Self-efficacy and perceived organizational support have a positive and significant effect on willingness to change, and self-efficacy is able to mediate the effect between perceived organizational support on readiness to change. Self-efficacy and perceived organizational support had positively and significantly influenced the employees’ responses to change readiness at Muhammadiyah Malang hospital.
Applications of this study: This study’s findings contribute to the theory of organizational change that self-efficacy and perceived organizational are essential factors in realizing organizational change.
Novelty/Originality of this study: This study’s novelty is that this study uses the concept of self-efficacy and perceived organizational support as essential factors that influence organizational change. Both of these essential factors are a unity system that needs to be considered in making organizational changes.
Download CitationEndnote/Zotero/Mendeley (RIS)
Afsar, B., & Badir, Y. (2017). Workplace spirituality perceived organizational support and innovative work behavior: The mediating effects of person-organization fit. Journal of Workplace Learning, 29(2), 95–109. https://doi.org/10.1108/JWL-11-2015-0086 DOI: https://doi.org/10.1108/JWL-11-2015-0086
Ahmad, M., Soemanto, R. B., Drajat, T. K., & Edi, W. (2019). The Role of Muhammadiyah in Sustainable Development Through Community Empowerment Program. IOP Conference Series: Earth and Environmental Science, 356(1), 0–6. https://doi.org/10.1088/1755-1315/356/1/012002 DOI: https://doi.org/10.1088/1755-1315/356/1/012002
Al-Hussami, M., Hamad, S., Darawad, M., & Maharmeh, M. (2017). The effects of leadership competencies and quality of work on the perceived readiness for organizational change among nurse managers. Leadership in Health Services, 30(4), 443–456. https://doi.org/10.1108/LHS-11-2016-0058 DOI: https://doi.org/10.1108/LHS-11-2016-0058
Al-Hussami, M., Hammad, S., & Alsoleihat, F. (2018). The influence of leadership behavior, organizational commitment, organizational support, subjective career success on organizational readiness for change in healthcare organizations. Leadership in Health Services, 31(4), 354–370. https://doi.org/10.1108/LHS-06-2017-0031 DOI: https://doi.org/10.1108/LHS-06-2017-0031
Allaoui, A., & Benmoussa, R. (2020). Employees’ attitudes toward change with Lean Higher Education in Moroccan public universities. Journal of Organizational Change Management. https://doi.org/10.1108/JOCM-08-2018-0232 DOI: https://doi.org/10.1108/JOCM-08-2018-0232
Bakari, H., Hunjra, A. I., & Niazi, G. S. K. (2017). How Does Authentic Leadership Influence Planned Organizational Change? The Role of Employees’ Perceptions: Integration of Theory of Planned Behavior and Lewin’s Three Step Model. Journal of Change Management, 17(2), 155–187. https://doi.org/10.1080/14697017.2017.1299370 DOI: https://doi.org/10.1080/14697017.2017.1299370
Bandura, A., & Locke, E. A. (2003). Negative self-efficacy and goal effects revisited. Journal of Applied Psychology, 88(1), 87–99. https://doi.org/10.1037/0021-9010.88.1.87 DOI: https://doi.org/10.1037/0021-9010.88.1.87
Baran, B. E., Filipkowski, J. N., & Stockwell, R. A. (2019). Organizational Change: Perspectives From Human Resource Management. Journal of Change Management, 19(3), 201–219. https://doi.org/10.1080/14697017.2018.1502800 DOI: https://doi.org/10.1080/14697017.2018.1502800
Batras, D., Duff, C., & Smith, B. J. (2016). Organizational change theory: Implications for health promotion practice. Health Promotion International, 31(1), 231–241. https://doi.org/10.1093/heapro/dau098 DOI: https://doi.org/10.1093/heapro/dau098
Baykal, E. (2020). Mediator Effect of Perceived Organizational Support in the Relationship between Authentic Leadership and Organizational Commitment. 9, 1674–1688.
Caesens, G., Marique, G., Hanin, D., & Stinglhamber, F. (2016). The relationship between perceived organizational support and proactive behaviour directed towards the organization. European Journal of Work and Organizational Psychology, 25(3), 398–411. https://doi.org/10.1080/1359432X.2015.1092960 DOI: https://doi.org/10.1080/1359432X.2015.1092960
DeConinck, J., & DeConinck, M. B. (2017). The Relationship between Servant Leadership, Perceived Organizational Support, Performance, and Turnover among Business to Business Salespeople. Archives of Business Research, 5(10). https://doi.org/10.14738/abr.510.3730 DOI: https://doi.org/10.14738/abr.510.3730
Ding, C. G., & Shen, C. K. (2017). Perceived organizational support, participation in decision making, and perceived insider status for contract workers: A case study. Management Decision, 55(2), 413–426. https://doi.org/10.1108/MD-04-2016-0217 DOI: https://doi.org/10.1108/MD-04-2016-0217
Dehghani, F., Barkhordari-Sharifabad, M., Sedaghati-Kasbakhi, M., & Fallahzadeh, H. (2020). Effect of palliative care training on perceived self-efficacy of the nurses. BMC Palliative Care, 19(1), 1–6. https://doi.org/10.1186/s12904-020-00567-4 DOI: https://doi.org/10.1186/s12904-020-00567-4
Ding, H., Yu, E., & Li, Y. (2020). Linking perceived organizational support for strengths use to task performance. Social Behavior and Personality: An International Journal, 48(3), 1–10. https://doi.org/10.2224/sbp.8906 DOI: https://doi.org/10.2224/sbp.8906
Fauzan, R. (2019). Upgrading at work: employee disposition and cynicism about organizational changes. International Journal of Organizational Analysis. https://doi.org/10.1108/IJOA-07-2019-1826 DOI: https://doi.org/10.1108/IJOA-07-2019-1826
Gigliotti, R., Vardaman, J., Marshall, D. R., & Gonzalez, K. (2019). The Role of Perceived Organizational Support in Individual Change Readiness. Journal of Change Management, 19(2), 86–100. https://doi.org/10.1080/14697017.2018.1459784 DOI: https://doi.org/10.1080/14697017.2018.1459784
Haque, M. D., TitiAmayah, A., & Liu, L. (2016). The role of vision in organizational readiness for change and growth. Leadership and Organization Development Journal, 37(7), 983–999 https://doi.org/10.1108/LODJ-01-2015-0003 DOI: https://doi.org/10.1108/LODJ-01-2015-0003
Hussain, S. T., Lei, S., Akram, T., Haider, M. J., Hussain, S. H., & Ali, M. (2018). Kurt Lewin’s change model: A critical review of the role of leadership and employee involvement in organizational change. Journal of Innovation and Knowledge, 3(3), 123–127. https://doi.org/10.1016/j.jik.2016.07.002 DOI: https://doi.org/10.1016/j.jik.2016.07.002
Jabbarian, J., & Chegini, M. G. (2017). The Effect of Perceived Organizational Support on Employee Resistance to Change: A Study on Guilan Municipal Staff. Journal of History Culture and Art Research, 5(4), 642. https://doi.org/10.7596/taksad.v5i4.627 DOI: https://doi.org/10.7596/taksad.v5i4.627
Kelly, P., Hegarty, J., Barry, J., Dyer, K. R., & Horgan, A. (2018). The relationship between staff perceptions of organizational readiness to change and client outcomes in substance misuse treatment programmes: A systematic review. Journal of Substance Use, 23(3), 223–239. https://doi.org/10.1080/14659891.2017.1394385 DOI: https://doi.org/10.1080/14659891.2017.1394385
Kim, E. J., Park, S., & Kang, H. S. (Theresa). (2019). Support, training readiness and learning motivation in determining intention to transfer. European Journal of Training and Development, 43(3–4), 306–321. https://doi.org/10.1108/EJTD-08-2018-0075 DOI: https://doi.org/10.1108/EJTD-08-2018-0075
Kurtessis, J. N., Eisenberger, R., Ford, M. T., Buffardi, L. C., Stewart, K. A., & Adis, C. S. (2017). Perceived Organizational Support: A Meta-Analytic Evaluation of Organizational Support Theory. Journal of Management, 43(6), 1854–1884. https://doi.org/10.1177/0149206315575554 DOI: https://doi.org/10.1177/0149206315575554
Lines, B. C., Sullivan, K. T., & Wiezel, A. (2016). Support for organizational change: Change-readiness outcomes among AEC project teams. Journal of Construction Engineering and Management, 142(2), 1–11. https://doi.org/10.1061/(ASCE)CO.1943-7862.0001043 DOI: https://doi.org/10.1061/(ASCE)CO.1943-7862.0001043
Mäkikangas, A., Mauno, S., Selenko, E., & Kinnunen, U. (2019). Toward an understanding of a healthy organizational change process: A three-wave longitudinal study among university employees. International Journal of Stress Management, 26(2), 204–212. https://doi.org/10.1037/str0000059 DOI: https://doi.org/10.1037/str0000059
Malik, N., Budi Cantika Yuli, S., & . S. (2019). The Impact of Islamic Values Implementation on Organizational Commitments to Human Resources Management Practices at University of Muhammadiyah Malang. KnE Social Sciences, 3(13), 958. https://doi.org/10.18502/kss.v3i13.4260 DOI: https://doi.org/10.18502/kss.v3i13.4260
Muiruri, A. N., Kahuthia, J., & Muraguri, C. (2019). Effects of employee development on organizational performance: A case study of Rift Valley Machinery Services Limited. International Academic Journal of Human Resource and Business Administration, 3(6), 254–270.
Mugiono, M., Purwoko, B. H., Soelton, M., & Yuvitasari, R. (2020). Recognizing How the Job Involvement, Burnout, and Self-Efficacy Work Influences the Work Stress at International Hospitals. 120(Icmeb 2019), 264–270. https://doi.org/10.2991/aebmr.k.200205.046 DOI: https://doi.org/10.2991/aebmr.k.200205.046
Nguyen, K. T., Nguyen, P. N. D., Do, T. T. T., Trinh, A. T., & Truong, V. A. N. (2020). Proactive personality, value congruence, perceived organizational support, and problem prevention behavior: A reciprocal moderated mediation model. Management Science Letters, 10, 4045–4054. https://doi.org/10.5267/j.msl.2020.7.004 DOI: https://doi.org/10.5267/j.msl.2020.7.004
Purwaningrum, E. K., Suhariadi, F., & Fajrianthi. (2020). Participation and Commitment to Change on Middle Managers in Indonesia: The Role of Perceived Organizational Support as Mediator. Global Business Review, (August 1945). https://doi.org/10.1177/0972150919892371 DOI: https://doi.org/10.1177/0972150919892371
Pertiwi, M. S. N. D., Zamralita, & Saraswati, K. D. H. (2020). The Impact of Perceived Organizational Support and Psychological Capital Toward Nurse’s Work Performance. 439(Ticash 2019), 304–308. https://doi.org/10.2991/assehr.k.200515.055 DOI: https://doi.org/10.2991/assehr.k.200515.055
Qureshi, M. A., Waseem, N., Qureshi, J. A., & Afshan, S. (2018). Impact of Organizational Commitment on Readiness for Change : A Case of Higher Learning Institutions of Karachi. Journal of Independent Studies and Research, 16(1), 1–14.
Rahman, Z., & Kholidi Hadi, H. (2019). Does organizational culture matters in organizational change? transformational leadership and cynicism about organizational change. International Conference on Economics, Education, Business and Accounting, 3(11), 353–362. https://doi.org/10.18502/kss.v3i11.4019 DOI: https://doi.org/10.18502/kss.v3i11.4019
Rochmi, A., & Hidayat, A. E. (2019). The Mediating Role of Affective Commitment in Perceived Organizational Support and Readiness for Change, 229(Iciap 2018), 785–795. https://doi.org/10.2991/iciap-18.2019.65 DOI: https://doi.org/10.2991/iciap-18.2019.65
Rockstuhl, T., Eisenberger, R., Shore, L. M., Kurtessis, J. N., Ford, M. T., Buffardi, L. C., & Mesdaghinia, S. (2020). Perceived organizational support (POS) across 54 nations: A cross-cultural meta-analysis of POS effects. Journal of International Business Studies. https://doi.org/10.1057/s41267-020-00311-3 DOI: https://doi.org/10.1057/s41267-020-00311-3
Roli, T., & Putra, I. (2020). The Effect of Perceived Organizational Support and Psychological Empowerment On Employee Engagement and Its Impact On The Satisfaction of Administrative Employee in General Hospital Rsudza. 3(3), 71–83.
Saadeh, I. M., & Suifan, T. S. (2020). Job stress and organizational commitment in hospitals: The mediating role of perceived organizational support. International Journal of Organizational Analysis, 28(1), 226–242. https://doi.org/10.1108/IJOA-11-2018-1597 DOI: https://doi.org/10.1108/IJOA-11-2018-1597
Shah, N., Irani, Z., & Sharif, A. M. (2017). Big data in an HR context: Exploring organizational change readiness, employee attitudes and behaviors. Journal of Business Research, 70(2017), 366–378. https://doi.org/10.1016/j.jbusres.2016.08.010 DOI: https://doi.org/10.1016/j.jbusres.2016.08.010
Smollan, R. K. (2017). Supporting staff through stressful organizational change. Human Resource Development International, 20(4), 282–304. https://doi.org/10.1080/13678868.2017.1288028 DOI: https://doi.org/10.1080/13678868.2017.1288028
Stajkovic, A. D., Bandura, A., Locke, E. A., Lee, D., & Sergent, K. (2018). Test of three conceptual models of influence of the big five personality traits and self-efficacy on academic performance: A meta-analytic path-analysis. Personality and Individual Differences, 120(January), 238–245. https://doi.org/10.1016/j.paid.2017.08.014 DOI: https://doi.org/10.1016/j.paid.2017.08.014
Saralita, M., & Ardiyanti, N. (2020). Role of Workplace Spirituality and Perceived Organizational Support on Turnover Intention: Evidence from Private Hospital in Indonesia. KnE Social Sciences, 2020, 206–218. https://doi.org/10.18502/kss.v4i6.6599 DOI: https://doi.org/10.18502/kss.v4i6.6599
Thakur, R. R., & Srivastava, S. (2018). From resistance to readiness: the role of mediating variables. Journal of Organizational Change Management, 31(1), 230–247. https://doi.org/10.1108/JOCM-06-2017-0237 DOI: https://doi.org/10.1108/JOCM-06-2017-0237
Ullah, I., Elahi, N. S., Abid, G., & Butt, M. U. (2020). the Impact of Perceived Organizational Support and Proactive Personality on Affective Commitment: Mediating Role of Prosocial Motivation. Business, Management and Education, 18(2), 183–205. https://doi.org/10.3846/bme.2020.12189 DOI: https://doi.org/10.3846/bme.2020.12189
van Woerkom, M., Oerlemans, W., & Bakker, A. B. (2016). Strengths use and work engagement: a weekly diary study. European Journal of Work and Organizational Psychology, 25(3), 384–397. https://doi.org/10.1080/1359432X.2015.1089862 DOI: https://doi.org/10.1080/1359432X.2015.1089862
Woiceshyn, J., Huq, J. L., Blades, K., & Pendharkar, S. R. (2020). Microdynamics of Implementing Planned Change on Organizations’ Front Line. Journal of Change Management, 20(1), 59–80. https://doi.org/10.1080/14697017.2019.1602553 DOI: https://doi.org/10.1080/14697017.2019.1602553
Wang, Q., & Wang, C. (2020). Reducing turnover intention: perceived organizational support for frontline employees. Frontiers of Business Research in China, 14(1). https://doi.org/10.1186/s11782-020-00074-6 DOI: https://doi.org/10.1186/s11782-020-00074-6
Xerri, M. J., Nelson, S., & Brunetto, Y. (2015). Importance of Workplace Relationships and Attitudes toward Organizational Change in Engineering Asset-Management Organizations. Journal of Management in Engineering, 31(5), 641–655. https://doi.org/10.1061/(ASCE)ME.1943-5479.0000306 DOI: https://doi.org/10.1061/(ASCE)ME.1943-5479.0000306
Yoo, S. Y., & Cho, H. (2020). Exploring the influences of nurses’ partnership with parents, attitude to families’ importance in nursing care, and professional self-efficacy on quality of pediatric nursing care: A path model. International Journal of Environmental Research and Public Health, 17(15), 1–13. https://doi.org/10.3390/ijerph17155452 DOI: https://doi.org/10.3390/ijerph17155452
Zehra, F., & Siddiqui, D. A. (2020). Organizational Change and Employees’ Psychological Well-Being: The Mediatory Role of Resistance to Change. SSRN Electronic Journal, (February). https://doi.org/10.2139/ssrn.3510555 DOI: https://doi.org/10.2139/ssrn.3510555