SOCIAL NETWORKING SITE: AN EFFECTIVE TOOL FOR SECOND GENERATION E-GOVERNANCE

Abstract

The emerging technological development in information and communication technology has opened a new gateway for the virtual form of communication in form of social networking sites. Now, there are a variety of online social media applications to enable communication between people, groups. The increasing popularity of these networking sites among all class of society has compelled to the government to think about use of this kind of model for providing SMART E-governance.

The first phase of e-governance was merely intend towards web presence of public institutions and dissemination of information but with the passage of the time the expatiations of people from Government are keep changing and becoming more demanding in order to seek second phase of egovernance to get - on line-real time delivery of administration. The present paper makes an attempt to explore the relevance of social networking sites as an effective tool for e-governance in India.

The paper seeks to provide a solution where by network sites could be used for solving various social and economical problems seen in Government machinery. The paper is descriptive in nature and would be helpful to the Government as well as people to insure second generation e-governance.